Privacy Policy
Customer information submitted to
Sedena.net is handled discreetly and securely with the utmost concern
for privacy.
Sedena.net never sells or otherwise makes customer data available to third
parties.
Customer data is protected against all unauthorized access and kept
on a secured computer only acessible on a need-to-know basis by trusted
personnel.
Customer data is normally maintained for up to 90 days following the
expiration of the customer's last ticket. In the case of fraudulent
credit card transactions, customer data is maintained indefinitely so
as to prevent further transactions with the same information and to
report chargeback thieves to processing company fraud databases which
prevents offenders from perpetrating fraudulent chargebacks on other
merchants. Note that this policy only applies to data maintained by
Sedena.net. Credit card companies and credit card processors have their
own separate policy with respect to maintaining customer data.
We will never send unsolicted e-mail to the e-mail address provided
by the customer, except in cases of customer support or billing issues.
The term "customer data" refers to customer name, address,
email, and IP address. This is standard information that is REQUIRED
to be retained by card processing companies and the policy is no different
for us that it is for any other company that has a merchant account
for processing credit cards.