If you would like a refund, please
send us an email at firstname.lastname@example.org. Please include the name and
email address you used when you purchased your membership. If you know
your transaction number, please include that as well. It is mandatory
that you include a short explanation of why you are requesting a refund.
sedena.net keeps specific and detailed data on membership usage (IP
addresses, bytes downloaded, number of sessions, etc.) In general, reasonable
refund requests will be granted, except in clear cases of abuse (i.e.
you signed up for a month, used your membership for 29 days and downloaded
10 GB of data, then requested a refund in an attempt to defraud the