Refund policy

If you would like a refund, please send us an email at Please include the name and email address you used when you purchased your membership. If you know your transaction number, please include that as well. It is mandatory that you include a short explanation of why you are requesting a refund. keeps specific and detailed data on membership usage (IP addresses, bytes downloaded, number of sessions, etc.) In general, reasonable refund requests will be granted, except in clear cases of abuse (i.e. you signed up for a month, used your membership for 29 days and downloaded 10 GB of data, then requested a refund in an attempt to defraud the site.)